United Airlines has issued a travel waiver for customers flying to Johannesburg, South Africa, because a fuel-supply issue at the airport has forced the carrier to cancel service.
United’s lone route to Johannesburg is from Newark and is scheduled for daily service. The carrier canceled its Newark-to-Johannesburg legs on Sunday and Monday nights and has canceled return trips from Johannesburg for Monday and Tuesday, according to FlightAware. United said the cancellations on Sunday and Monday are due to “airport-wide fuel-supply issues.”
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The waiver is good for tickets purchased on flights serving Johannesburg from April 24 through May 1. Fare differences will be waived as long as travel is rescheduled for itineraries that commence no later than May 14. Tickets must be for the same cabin class.
According to South Africa-based online news source Fin24, recent floods that impacted the eastern port city of Durban created a backlog in the fuel-supply chain at Johannesburg’s Tambo Airport.
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