Alberta Health Services is providing an inside look at how the province is preparing for and working to contain the spread of the coronavirus.
Health Link has been receiving an influx of calls since the first coronavirus cases in Alberta were announced.
According to a tweet posted Tuesday, the service is experiencing high wait times between the hours of 10 a.m. to 3 p.m. and 6 p.m. to 10 p.m.
Anyone who is returning to Alberta from outside the country is being asked to self-monitor for flu-like symptoms, and if they begin to experience any, they are asked to self-isolate and call Health Link to be tested for the coronavirus. Albertans are being urged not to go to the emergency room or urgent care centres.
A nurse will run through an assessment of symptoms and travel history. In-home testing by community paramedics or public health nurses may be available, depending on which zone the individual is in.
Depending on where the individual is located and the volume of calls to Health Link, the individual may be referred to an assessment centre.
Assessment centres have been opened in Edmonton and Calgary due to high demand for virus testing.
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